TestimonialsIf you’d like to hear what our customers are saying please read on...
Lorna Watson (Suffolk)
Just to say thank you! I ordered my boots at 9.00am yesterday morning and they were delivered at 9.45am this morning. This is outstanding service. Added to which they fit, look great and feel oh so comfortable.
Valerie Burns (Locksheath)
Just to say thank you for your prompt and excellent service & delivery.
Alison Gannon (Ilminster)
Thank you for the prompt delivery of the lovely sandals I ordered.
Sadly, they did not quite fit and I had to return them.
I would like to extend my thanks for the fast and efficient service you provided in both sale and return of my order and I would recommend your site & products to others. A pleasure to deal with.
Joy Sparrow (Hertford)
I am writing to express my thanks for your help. My partner ordered his shoes yesterday - and they arrived today. What service! Most impressed - will shop again.
Jeanne Dimelow (Peterhead)
Many thanks for dealing with my recent order so promptly. Two pairs of shoes ordered just before 3pm on 20th July, arrived before 9am following day. Very impressed, will be ordering again.
Fiona Brookes (Mrs)
I would like to thank you for your fantastic help & service in purchasing sandals for my elderly father. Helen kindly took my telephone order late yesterday, happily compared sole size with a pair of shoes known to fit, & then managed to get the sandals into last night's post. I received them this morning & my father was wearing them this afternoon! What excellent service, thank you.
Neil and Maggie O'Flaherty
We would just like to say a huge thank you for exchanging our product so efficiently. We posted some mules to you on Saturday 21st July and we received the exchange on Tuesday 24th July - what an excellent service! We wouldn't hesitate ordering from you in the future and would highly recommend you to friends and family.
Julie Bowes (Banbury)
Just received my third pair of Romikas from you. Excellent service as usual - exceptionally fast delivery. Very pleased again.
Maureen Kent (Tonbridge)
I would like to inform you of the excellent service I received from your company. The very prompt, free delivery of a product I am extremely pleased with.
The best brands are those that not only make great products, but those that value and take exceptional care of every customer they get. Fantastic response from Josef Seibel UK in dealing with an issue I had. I'll definitely be buying more shoes and recommending you to others. Special thank you to Christine for handling it so well.
Jacqueline Cowie (Aberdeen)
I would just like to thank you for the service I have received from you . Yesterday it said on the weather that it was changing for worst at the weekend and to expect snow in Aberdeen. My five year old romika boots are looking a bit sad , so I thought I would look for a new pair , came across your site , you had what I wanted ,so I placed an order , it was after 3 pm .
I was delighted when my boots arrived with the postie this morning and I have been able to wear them to walk my dog in the SNOW .
Thank you so much for your your superb service I will certainly recommend you and feel sure I will be placing orders again
Jacqueline Cowie ( snowy Aberdeen)
Vivienne How (Swanscombe)
My order arrived first post today - that's fantastic!!
The shoes are wonderful, comfortable, soft and excellent value for money. I bought my first pair of Josef Siebel in America and have been hooked since. Your website is now No 1 on my favourites list. Thank you so very much.
Yvonne Wratten (Kent)
Thank you for an excellent service and lovely shoes.
Order placed 5 November 2012 and received the next day.
I just wanted to thank you for the excellent service I received when I ordered shoes last week.
I ordered online late on the Wednesday evening and they arrived before lunch on Friday - excellent.
I will definitely shop with you again.
Andrea Parker (Newbury)
Thank you for dispatching my order so promptly. I ordered after 3pm on Friday and was incredulous that the shoes arrived on Saturday. I am very pleased with them. Thank you
Ruth Arber (Coventry)
Many thanks for your excellent service, my shoes were ordered on Tuesday and delivered today – Thursday, brilliant. As usual your shoes are beautifully made, very comfortable and stylish. Such a shame so few shops now stock your shoes, I went to Leamington Spa, Warwick and Coventry but the few shops that sell Joseph Seibel shoes have very few styles and its pot luck if they stock the right size, so your service is now the only option.
I just wanted to say a big thank you for the wonderful service that I was offered when you imported the Black Sandra boots on my behalf. The people I spoke to were very friendly and efficient, making this one of the best on-line transactions I've experienced.
And the boots are brilliant. I nearly went to bed in them on the first night ;-)
So may I wish you all a belated Happy New Year! and many thanks again.
Lynne Farr (Lancashire)
Thank you for excellent service.
My shoes arrived this morning and I only ordered them yesterday.
They are just what I wanted.
Will definately use you again
Ray Curtis (Norwich)
After never hearing of Josef Seibel (& Friends) before, then finding them by default! WOW! I thought Clarkes shoes were the best thing since sliced bread for comfort. Until that is I purchased a pair of mens boots (Everton) My first honest impression was that it was like walking about in a pair of decent socks, on a luxury carpet, they are that comfortable, could virtually go to bed in them!. Also let me offer my praises for your customer service team, "EXCELLENT". especially Helen. I would have no hesitation in recommending your company to friends, or relatives, thankyou very much, a very satisfied customer.
Paul Aylott (Luton)
I recently ordered a pair of Pietro shoes on line. The order was placed at 3.00pm and they arrived at 11.00am the following morning. They are are perfect fit and very comfortable.
It is a rarity these days to receive such excellent service.
Margaret Allis (Lincoln)
Thank you to Helen for finding me another pair of Nikki boots, it was very much appreciated and dealt with so promptly. Other companies should take a good look at your efficient and friendly service.
I would like you to pass on my thanks to Helen in your Customer Services Section, for the excellant service we received recently, when trying to track down a specific pair of boots for my wife. She was exceptionally helpful and took the trouble to contact Germany to track down the boots in a specific size, arranged delivery to the uk and onwards to ourselves, all within a week, keeping us informed along the way. It was a pleasure dealing with your Company and she deserves our thanks
Thank you for the excellent service re. my order. Order placed approx 13.00 on 24.4. very satisfactory shoes received approx. 12.00 on 25.4.
I placed an order for shoes on Friday and they were delivered Saturday morning. Brilliant service....much appreciated. Thank you. The shoes are perfect and very comfortable. You will be my first port of call in future.
I would just like to say thankyou for your quick response to my email regarding a pair of shoes which you also refunded very promptly, I am very impressed with your service and will
recommend your website to others and I shall also use your website again.
Thankyou once again for a great service.
Mrs L Fowler
Victoria Milford (Tonbridge)
Just wanted to write an email to say I will be highly recommending your website to my friends and colleagues. I have received my second pair of Joseph Siebel Laney boots (one blue pair and one red pair) after being recommended by my lovely mum, on how comfortable your boots are. I am completely satisfied with the comfort( best pair of boots I''ve worn for a long time) packaging, fit, look and overall correspondance of your website and team and am already looking to purchase another pair of boots money permitting. Thankyou again for your quality and communication.
Miss V Milford
Mrs Rita Tattersall (London)
Thank you so much for processing my order so quickly......I could not believe it when my boots were delivered at approx. 9am on Thurs 2 Feb! I was not expecting delivery until Friday due to missing, (so I thought) the 3pm deadline for next day delivery.
Very impressed, thanks to all concerned including warehouse/courier staff.
Mrs Rita Tattersall
Shirley Coombes (Gloucester)
I congratulate and thank you for the excellent service which you have given recently. The latest Debra Sandals in Cashmere Combo are the 2nd pair in this style which I have purchased as the 1st pair (in green combo) were bought from Shearstep in Bath last year. Due to illness I have been unable to go to Bath for several months hence my purchase on the web. The speed and efficiency with which you dealt with my order is impressive.
Thank you and good wishes.
Thank you for parcel, fantastic service and great shoes. Glenda
Gillian Reid (Glasgow)
Above order received today - can''t believe the quickness of delivery! Many many thanks for most efficient service - and I''m delighted with the clogs!
Pat Hewett (Surrey)
Thank you for your excellent service, it has been most impressive and i will certainly order again . Pat Hewett
Carmen Henderson (Kingsbridge)
Just to thank you for amazingly fast delivery!! I only ordered my shoes yesterday after midday and they were here first post this morning. I was absolutely astounded that they arrived so quickly. I am deeply impressed by your efficiency!